Susan Underwood Physical Therapy


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A new patient’s first appointment will be scheduled for one hour.  At this appointment, you will receive an evaluation, treatment and a plan of care specific to your needs and goals.  Your therapist will work with you in a private office setting to assess functional ability and pain level, and establish personal goals. 

Please bring the completed New Patient Packet forms which are available to you on our Forms page.  If you are not able to download the forms, plan to arrive at our office 15 minutes prior to your first appointment so you can fill the forms out in our waiting room. 

If you have a doctor’s order or prescription, please bring it to your appointment.  We are happy to collaborate with your doctor throughout your treatment.

Patients will need to bring a list of all medications, including prescription and over-the-counter medicine.  There is a form available on our Forms page. 

Insurance information will be collected prior to the first treatment.  We are contracted with Blue Cross Blue Shield and Medicare.  For all other insurance companies, a claim form will be provided for personal reimbursement.  However, you will be responsible for payment in full at the time of service.   Please read more about service fees on About Us page.

We suggest that for each visit you wear comfortable clothing which allows you to move freely as well as allowing the therapist access to the affected body part.


In order to accommodate all of our patients, we request 24 hour notice for cancellations.
Failure to attend an appointment without notice may result in a $50 fee. 

location Visit
2021 Richard Jones Road
Suite 180
Nashville, TN 37215
phone Call
phone: 615-298-8021
fax: 615-298-8024
mail Contact
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